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Privacy Policy

1. Privacy Policy

Effective Date: October 1, 2025

Last Updated: October 1, 2026

Brightsource Cleaning LLC (“Company,” “we,” “us,” or “our”) operates the website www.brightsourcecleaning.com (the “Site”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or communicate with us, including via text message (SMS).

Information We Collect

We collect personal information that you voluntarily provide to us when requesting a quote, scheduling a cleaning service, contacting us, or subscribing to messaging programs. This information may include:

  • Contact Information: Name, email address, phone number, and physical billing/service address.
  • Service Details: Information about your residential or commercial property necessary to fulfill cleaning contracts.
  • Payment Data: Financial information provided for processing service payments (processed securely via third-party merchant providers).

How We Use Your Information

We use the personal information we collect to:

  • Provide, operate, and maintain our residential and commercial cleaning services.
  • Process service estimates, invoices, and payment transactions.
  • Send customer support communications, service updates, appointment reminders, and administrative notifications.
  • Send promotional SMS/email marketing messages (only where explicit opt-in consent has been provided).

Mobile Terms & SMS Communication Privacy (A2P 10DLC Compliance)

Brightsource Cleaning LLC values your mobile privacy.

  • Opt-In / Consent: By providing your mobile phone number and consenting to receive messages (via web forms, SMS keyword opt-in, or service agreements), you agree to receive transactional and/or promotional SMS messages from Brightsource Cleaning LLC.
  • No Mobile Information Sharing: No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
  • Opt-Out Instructions: You may opt out of receiving SMS communications at any time by replying STOP to any text message received from us. After sending STOP, you will receive one final confirmation message confirming your unsubscribe status.
  • Help & Support: For assistance with text communications, reply HELP to any message or contact us at [Insert Support Email/Phone].
  • Message and Data Rates: Message and data rates may apply depending on your mobile carrier plan. Message frequency varies based on service interaction.

Third-Party Service Providers

We may share non-mobile information with trusted third-party service providers who assist us in operating our website, managing business operations, processing payments, or delivering services to you, provided those parties agree to keep this information confidential.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Contact Us

If you have questions or comments about this Privacy Policy, please contact us at: