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Terms & Conditions

1.Terms & Conditions

Effective Date: October 1, 2025

Last Updated: October 1, 2026

Welcome to www.brightsourcecleaning.com. These Terms and Conditions (“Terms”) govern your access to and use of the website operated by Brightsource Cleaning LLC (“Company,” “we,” “us,” or “our”), as well as any services requested or provided through the Site.

By accessing our website or requesting cleaning services, you agree to be bound by these Terms. If you do not agree, please do not use our website or services.

Services Offered

Brightsource Cleaning LLC provides residential and commercial cleaning services. All quotes provided through the Site or via sales channels are estimates until confirmed via formal service agreement or invoice.

User Communications & Mobile Messaging Program

By interacting with our site, filling out contact forms, or booking services, you agree that we may contact you via phone, email, or SMS text messaging regarding your quotes, bookings, service schedules, or account inquiry.

SMS Messaging Terms:

  1. Consent: When you opt in to our SMS program, you consent to receive text messages from Brightsource Cleaning LLC for service updates, appointment reminders, billing notifications, and promotional offers.
  2. Opt-Out: You can cancel the SMS service at any time by texting STOP to our number. Upon sending STOP, we will send a confirmation reply, and you will no longer receive text messages from us.
  3. Support: Reply HELP at any time for assistance, or reach out directly to customer service.
  4. Rates & Frequency: Message frequency varies based on service status. Standard message and data rates may apply according to your cellular service plan.
  5. Carriers: Mobile carriers are not liable for delayed or undelivered messages.

Payments and Cancellation Policy

  • Payment: Payments for cleaning services are due in accordance with the billing terms specified in your service proposal, agreement, or invoice.
  • Cancellations: Cancellations or rescheduling requests for scheduled cleaning visits must be made at least 24 hours in advance to avoid potential cancellation fees.

Limitation of Liability

To the fullest extent permitted by law, Brightsource Cleaning LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of your use of our website or services.

Intellectual Property

All content on www.brightsourcecleaning.com, including text, logos, graphics, and design, is the property of Brightsource Cleaning LLC and protected by applicable copyright and trademark laws.

Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of North Carolina, without regard to its conflict of law provisions.

Changes to Terms

We reserve the right to update or modify these Terms at any time without prior notice. Updates will be posted directly on this page with an updated “Last Updated” date.

Contact Information

For questions regarding these Terms & Conditions, please reach out to: